Privacy policy

Effective date: 18/07/2025

At Feel Good Funghi, your privacy is important to us. This policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

1. What We Collect

When you visit our site or place an order, we may collect the following information:

  • Personal Information: Name, email address, phone number, billing and shipping address

  • Payment Information: Processed securely via Shopify or your chosen payment provider (we never store your card details)

  • Order History: Products you’ve purchased and preferences

  • Website Usage: IP address, browser type, device info, and pages visited (via cookies and analytics)

2. How We Use Your Information

We use your information to:

  • Fulfil and deliver your orders

  • Send order updates and respond to your queries

  • Improve our website and product offerings

  • Share special offers or news (only if you opt in)

You can unsubscribe from our emails at any time by clicking the link at the bottom of any newsletter.

3. Sharing Your Information

We respect your privacy — we do not sell your data.

We only share your information with trusted services that help us run our business, such as:

  • Shopify (our online store platform)

  • Payment providers (like Stripe, PayPal)

  • Delivery companies (e.g., Royal Mail)

These third parties are only given what they need to fulfil their tasks and must protect your information.

4. Your Rights

If you’re located in the UK or EU, you have rights under the GDPR, including the right to:

  • Access the personal data we hold about you

  • Ask us to correct or delete your data

  • Withdraw consent or object to data processing

  • File a complaint with a data protection authority

To make a request, contact us at feelgoodfunghi@gmail.com.

5. Cookies

We use cookies to make our website work smoothly and understand how visitors use it. You can control cookie settings through your browser.

6. How We Protect Your Data

We take data security seriously. All transactions are encrypted, and we follow industry best practices to ensure your information stays safe.

7. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

Feel Good Funghi
Email: feelgoodfunghi@gmail.com
Cornwall, UK

Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted here with the effective date at the top.